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商品編號： 9-904-078 出版日期： 2004/05/06 作者姓名： Hammond, John S. 商品類別： Other 商品規格： 18p 再版日期： 2004/06/21 地域： United States 產業： Insurance 個案年度： 2003 - 2003
商品敘述：
An insurance company claim manager is deciding how to negotiate a large liability claim and reviewing the company''s approach to settling large claims. This case provides background on the claim and the 4-1/2-year history of negotiations to date. It also gives profiles of people who might be chosen to do the final negotiations. The case provides background that can be used to debate how to conclude negotiations, critique how large claims have been handled, and discuss how to manage them better in the future.
涵蓋領域：
Negotiation;Managing uncertainty;Liability;Risk management;Product liability
相關資料：
Case Teaching Note, (5-904-086), 17p, by John S. Hammond
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